Aliaswire DirectBiller Modernizes Billing and Payment for Utilities

Reports 337% increase in payments from utility companies over past 12 months

One utility is processing over one million payments per month

BURLINGTON, MA, SEPTEMBER 1, 2022 – Aliaswire, a provider of bill payment and credit solutions for businesses and banks, today announced new capabilities for utility clients in its DirectBiller platform and reported impressive growth in the number of payments being processed by utilities. The new features address the growing need for utilities to meet customer expectations for more modern and convenient payment methods, while also reducing their operating costs.

The company saw a 337% increase in the number of payments processed by utility companies on its DirectBiller platform over the last 12 months, with one natural gas provider processing over one million payments per month and continuing to grow volume at 12% month-over-month.

“When you have recurring billing relationships like utilities, the billing and payment experience becomes a critical touchpoint. In many cases, it may be the only one a utility has with a customer each month,” said Jed, Rice, CEO of Aliaswire. “Not only does that experience have a huge impact on customer satisfaction, but it can also create big operational inefficiencies without proficient systems and processes in place, as finance teams are then forced to manually handle payment receipt and reconciliation.”

DirectBiller optimizes the billing and payment experience for residential, commercial and non-consumption utility customers. The platform manages the entire end-to-end process from billing through payment reconciliation and encourages on-time payments by providing easy and secure ways for customers to receive and pay their utility bills. DirectBiller enables utilities to consolidate all payment channels on a single platform and integrates seamlessly with utilities’ ERP systems and their banks’ treasury management systems to streamline payment reconciliation.

Key features in DirectBiller for Utilities

Bill Payment

  • Members of the same household can log in separately to make payments against their shared account
  • Multiple payment options (web, mobile, text, CSR, IVR, kiosk)
  • One-time payment and auto pay
  • Automated payment reminders
  • Multilingual IVR service that follows the same payment flows as web and mobile experiences
  • CSRs can provide one-time payment links via text or email to unenrolled customers
  • Customers can pay directly on DirectBiller’s hosted payer portal, or the payment experience can be embedded within a utility’s existing payment site via single sign-on or API
  • Real-time posting lets the utility and customer know immediately when payments have posted to better manage service levels and terminations

Support for Multiple Divisions

For utilities with multiple lines of business, DirectBiller can support separate payment flows and websites. Reporting can be provided at the division level as well as a single consolidated view at the corporate level.

Flexible Card Processing and Fee Management

  • Support for different fee models for residential, commercial and non-consumption lines of business
  • Patented technology streamlines daily net settlement of surcharges, convenience fees.
  • Competitive “cost plus” interchange pricing, including Level 2/3 processing

Support for Non-Consumption Business

  • Full PDF presentment of complex and multi-page invoices
  • Multiple invoices can be grouped into a single payment transaction or processed individually
  • Payers can apply credit memos to invoices and pay net balance due

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About Aliaswire, Inc.

Aliaswire is a fintech company based in Boston with a history of innovation in payments. The company supports leading financial institutions and merchant services providers with bill pay through DirectBiller® and small business credit solutions through Payvus®. For more information, visit https://www.aliaswire.com/.

Media Contact

Tim Walsh, for Aliaswire

timw@walshgroupmarketing.com

617.512.1641

Advanced B2B Invoicing and Payment Capabilities for Manufacturers and Distributors

Addresses complex requirements in B2B customer relationships

Sees 228% increase in payment dollar volume from manufacturers and distributors over the last 12 months

BURLINGTON, MA, JUNE 30, 2022 – Aliaswire, a provider of bill payment and credit solutions for businesses and banks, today announced the general availability of new invoicing and payment capabilities for manufacturers and distributors in its DirectBiller® platform. The advanced features address the unique requirements of business-to-business (B2B) customer relationships and transactions in manufacturing and distribution.

The announcement comes as Aliaswire builds on strong momentum in the segment. The company saw a 228% increase in dollar volume processed by manufacturers and distributors on its DirectBiller platform over the last 12 months.

The B2B ecosystem is trying to move away from paper-based processes and payment methods to digital workflows that speed the flow of funds between trading partners and enhance visibility into cash flow and partner payment status. But the shift has been slowed by the complexity of B2B customer relationships. There is typically a high degree of customization in product offerings and accompanying services, and pricing and payment terms can vary widely from one customer to another. Multi-page/item invoices, line-item disputes, credit memos, pre-set credit limits, and convenience payment fees are very common aspects that must be accounted for in the move to digital invoicing and payment.

Offered exclusively through bank partners, DirectBiller manages the entire end-to-end process from invoicing through payment reconciliation, integrating seamlessly with business ERP systems and their banks’ treasury management systems. The platform is able to pull, present and manage complex B2B invoice data from different sources, incorporating disputes, credit memos and daily net settlement of surcharge and convenience fees. DirectBiller also offers Request-for-Pay using the RTPÒ network to enable customers to manage their credit levels and assure the timely delivery of inventory and supply.

“Having your customer pay an invoice is one thing but reconciling that payment in a timely manner to reflect an accurate balance that takes into account things like credit memos, returns, and disputes, is entirely another,” said Jed Rice, CEO at Aliaswire. “DirectBiller helps manufacturers and distributors automate what is now a very messy and time-consuming process. As a result, they get paid faster, improve client satisfaction and reduce their cost of getting paid.”

Key features in DirectBiller for Manufacturing & Distribution

Bill Presentment

  • Full PDF presentment of complex and multi-page invoices
  • Custom field display and processing through the payment process such as customer IDs, product codes and PO numbers
  • Automated payment reminders

Bill Payment

  • Single payment transactions for multiple invoices
  • Easy application of credit memos against balance due
  • Individual invoice dispute
  • Multiple payment options (web, mobile, text, CSR, IVR)
  • One-time payment and auto pay

Flexible Card Processing and Fee Management

  • Patented technology streamlines daily net settlement of surcharges, convenience fees
  • Competitive “cost plus” interchange pricing, including Level 2/3 processing

Support for Multiple Divisions

  • Treat business units and product lines as separate entities; link each one to the corporate entity
  • Reporting at business unit/product level; consolidated at the corporate level
  • Each division can have:
    • Unique payment websites
    • Funds settled into unique deposit accounts
    • Separate tender type choices (ACH + Credit Card, ACH-only, Credit Card Only)
    • Separate payment fee rules (Credit Card + Fee and Free ACH)
    • Separate bill and reconciliation files
    • Controlled CSR access

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About Aliaswire, Inc.

Aliaswire is a fintech company based in Boston with a history of innovation in payments. The company supports leading financial institutions and merchant services providers with bill pay through DirectBiller® and small business credit solutions through PayVus®. For more information, visit https://www.aliaswire.com/.

Media Contact

Tim Walsh, for Aliaswire

timw@walshgroupmarketing.com

617.512.1641

New Multi-Payer Capability for Property Management

DirectBiller platform addresses unique billing and payment requirements of commercial and residential property managers

BURLINGTON, MA, JUNE 14, 2022 – Aliaswire, a provider of bill payment and credit solutions for businesses and banks, today announced the general availability of a new Multi-Payer capability in its DirectBiller platform for property management.

Offered exclusively through bank partners, DirectBiller equips property managers to offer custom-branded billing and payment experiences to their clients. The new Multi-Payer feature enables residents in the same household to log in separately to make payments against their shared account including rent, dues, service fees, security deposits and more. They can also see their payments posted in real-time. The new offering encourages on-time payments while also streamlining administrative tasks for property managers and their finance staff.

Covid drove a surge in demand for digital bill pay capabilities as paper-based methods created significant friction for both commercial and residential transactions, slowing payment cycles and creating unnecessary manual work. Tenants have been looking for convenient, contactless payment options, and property managers needed the ability to manage inbound payments remotely and to accelerate payment cycles.  

“The monthly bill pay experience is typically the most frequent touchpoint property managers have with their tenants,” said Jed Rice, CEO at Aliaswire. “Providing easier ways to pay rent and fees can make a big difference in tenant satisfaction and on-time payments. With DirectBiller, property managers can offer that modern convenience while also gaining much greater control of the payment, settlement and reconciliation process for each property.”

DirectBiller manages the entire end-to-end process from tenant invoicing through payment reconciliation integrating with property management firms’ ERP systems and their banks’ treasury management systems. It also offers tenants a variety of convenient modern payment methods including web, mobile, Text2Pay, CSR and IVR.  

In addition to the new Multi-Payer capability, other key features in DirectBiller for Property Management include:

  • Support for Multiple Properties – DirectBiller can support individual properties as separate entities and link each one to the corporate entity. Reporting can be viewed at the individual property level and consolidated at the corporate level. Each property can have:
    • Unique payment website
    • Funds settled into unique deposit accounts
    • Separate tender type choices (ACH + Card, ACH-only, Card Only)
    • Separate payment fee rules (Card + Fee and Free ACH)
    • Separate bill and reconciliation files
    • Controlled CSR access
  • Consolidated Payments on One Site – Property managers can have a single payment site for multiple properties.  This site provide one selection of tender types and fee rules, and property managers can receive one consolidated reconciliation file. DirectBiller can settle funds into multiple deposit accounts, selected by the tenant at time of payment. The payer chooses from a drop-down feature to indicate the property and type of payment (rent, dues, fees, etc.).
  • Payment Control – This feature ensures timely payments by controlling when payments can and can’t be made, simplifying monthly reconciliation efforts.

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About Aliaswire, Inc.

Aliaswire is a fintech company based in Boston with a history of innovation in payments. The company supports leading financial institutions and merchant services providers with bill pay through DirectBiller® and small business credit solutions through PayVus®. For more information, visit https://www.aliaswire.com/.

Media Contact

for Aliaswire

Tim Walsh

timw@walshgroupmarketing.com

617.512.1641

Aliaswire & Nacha: Media Release 2021

MEDIA RELEASE
FOR IMMEDIATE RELEASE
December 12, 2021

Aliaswire Joins Phixius, Nacha’s Peer-to-Peer Data Exchange Network

Blockchain-based platform enables secure exchange of pre-and post-payment information

BURLINGTON, MA, and HERNDON, VA, December 12, 2021 – Aliaswire, a provider of digital payment and credit solutions for businesses and financial institutions, and Nacha today announced that Aliaswire will join the Phixius Peer-to-Peer Network for the exchange of payment-related data.

Established and operated by Nacha, the Phixius Peer-to-Peer Network allows participants to instantaneously exchange and verify payment-related information to enable more efficient and secure electronic payments. Peers in the Phixius network receive several important benefits, including a single source for verification and exchange of payment-related data, improved automation, revenue potential, with enhanced risk management and regulatory compliance.

“Nacha welcomes Aliaswire’s participation in Phixius, an important and growing Peer-to-Peer network,” said George Throckmorton, Nacha managing director and executive director of Afinis Interoperability Standards. “Data verification of consumer and business account information is a priority for Aliaswire and other Phixius participants, and we look forward to more companies joining as they learn about the benefits of the Phixius Network.”

Aliaswire supports billers, financial institutions and small businesses, and their merchant service providers. Its DirectBiller digital bill pay platform equips banks to offer commercial clients modern, custom-branded billing and payment experiences to their customers. DirectBiller manages the end-to-end process from invoicing through payment reconciliation and integrates with banks’ treasury management systems and billers’ ERP systems. Aliaswire’s PayVus small business credit card issuing platform combines merchant acquiring and issuing to generate new revenues while opening up access to credit for small businesses.

“As a business that is focused on taking the friction out of everyday payment processes, we are very pleased to participate in Phixius,” said Jed Rice, CEO of Aliaswire. “The ability to embed this technology into DirectBiller to securely verify bank accounts enables Aliaswire to help our billers and bank channel partners achieve compliance with Nacha’s Web-Debit requirement. We also believe Phixius provides a foundation for future payment innovation, and we are excited to be part of that.”

To learn more about Phixius, go to Phixius.org.

About Nacha

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. Nearly 27 billion ACH Network payments were made in 2020, valued at close to $62 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services.

About Aliaswire, Inc.

Aliaswire is a fintech company based in Boston with a history of innovation in payments. The company supports leading financial institutions and merchant services providers with bill pay through DirectBiller® and small business credit solutions through PayVus®. For more information, visit https://www.aliaswire.com/.
 
Media Contacts:

for Aliaswire
Tim Walsh
timw@walshgroupmarketing.com
617.512.1641		 for Nacha
Dan Roth
droth@nacha.org
916.747.9592

MPC21 Aliaswire – MEDIA ADVISORY

BURLINGTON, MA, AUGUST 12, 2021 – Aliaswire, a provider of digital payment and credit solutions for businesses and financial institutions, will have two featured speakers at the MPC21 Digital Commerce Virtual Event taking place Aug. 17-19, 2021. President Scott Goldthwaite will deliver the keynote address on Wednesday, August 18 and CTO Nirmal Kumar will be part of a panel discussion on smarter payment experiences for banks the same day. 

 

Aliaswire is recognized as a long-time innovator in the payments space. The company offers DirectBiller®, a bill pay platform marketed exclusively through leading banks, allowing them to offer enterprise clients a white-label billing and payment solution that’s fully integrated with treasury management. It also provides PayVus®, a credit solution that provides small business owners with tools to improve cash flow and credit to reinvest in their business, without building more debt. 

 

Aliaswire is sponsoring the event’s Banking track and will be part of two featured sessions: 

 

KEYNOTE: HOW BANKS CREATE COMPETITIVE ADVANTAGE THROUGH FINTECH PARTNERSHIPS

Wed. August 18, 8:10 am CT

Scott Goldthwaite, President, Aliaswire

 

With limited technology engineering in-house and adhering to restrictive protocols, banks lack the ability to deliver high demand, payments features and functionality. By partnering with collaborative fintech companies, banks can grow existing commercial client relationships, deliver innovative solutions, and increase revenue from the growth in electronic payment processing. Attendees will learn about the transformational digitization of treasury services in an evolving payments landscape, strategic considerations to overcome the existing void in corporate banking technology and innovation; and what defines a successful partnership for capturing increased market share.

 

PANEL: WHY BANKS MUST EMBRACE A SMARTER BILL PAYMENT EXPERIENCE

Wed. Aug. 18th, 8:50 am CT

Moderator:  Seth Block, Executive Vice President, Thermo Credit

Panelists: Thomas Aronica, CEO, Biller Genie

Lanny Byers, Chief Revenue & Strategy Officer, Vouchr

Nirmal Kumar, CTO & Head of Product, Aliaswire

 

As the payment ecosystem evolves and becomes more complex, consumers are no longer able to manage all their bills in one single, comprehensive way. Forward-thinking financial institutions are solving this challenge by utilizing speed, choice, and intelligence to provide their customers with a more efficient way to manage and pay their bills. Panelists will discuss how this approach is fortifying the customer/FI relationship.

 

More information on MPC21 Digital Commerce is available at https://mobilepaymentconference.com/.

 

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About Aliaswire, Inc.
Aliaswire is an innovative fintech company based in Boston with a strong track record in delivering patented payments solutions. The company supports leading financial institutions and merchant services providers with turnkey payment and credit offerings built on highly flexible architecture that facilitates simple, rapid deployment. Aliaswire solutions are cloud-based and always-on, providing real-time activity within its PCI-compliant environment. For more information, visit https://www.aliaswire.com/.

 

Media contact:
Tim Walsh

for Aliaswire

timw@walshgroupmarketing.com

617.512.1641

Aliaswire Receives Visionary Award at MPC20

Chicago and Rohnert Park, Calif., Aug. 25, 2020 ‒ Aliaswire Inc., a leading payments technology innovator serving financial institutions, today received the prestigious 2020 MPC Visionary Award at the Mobile Payments Conference. Founded by The Green Sheet Inc. in 2019 to recognize payments leaders, the award recognizes innovators that disrupt the status quo.

“Aliaswire reflects the payments industry’s ability to remain relevant and vibrant by constantly refreshing and reinventing its service models,” said Kate Gillespie, CEO of The Green Sheet.

Marla Ellerman, executive director of the Mobile Payments Conference, agreed, stating, “Making card issuing available to the merchant acquiring channel was a bold and innovative step by Aliaswire that has delivered dividends to the entire payments value chain.”

“Thank you, Mobile Payments Conference and The Green Sheet for this very prestigious award,” Scott Goldthwaite, Aliaswire president, said. “I am honored to accept this award on behalf of the entire Aliaswire team, especially for our founder, Hoss Mohsenzadeh.”

Goldthwaite added that Mohsenzadeh, who recently passed away, instilled his relentless pursuit of innovation within the company; his heritage lives on in the lives and work of Aliaswire employees, partners and customers.

The MPC Visionary Award recognizes ingenuity in the financial technology industry that represents a leap forward or reimagination of the payments process. Winners are among the few that can be legitimately described as “game-changers.”

Recipients of the MPC Visionary Award are identified and nominated by The Green Sheet and the Mobile Payments Conference executive team led by Executive Director Marla Ellerman and the MPC Board of Advisors, which includes payments industry experts, analysts and journalists. Nomination and selection are based solely on their discretion.

Candidates are nominated based on one or more of the following criteria:

  • Focusing on future impact
  • Designing new technology
  • Disrupting accepted processes
  • Shrinking investment or costs
  • Accelerating time to market

About MPC Mobile & Digital Commerce Event:

MPC Mobile & Digital Commerce Event is the premier annual conference and exhibition on the future of alternative payments worldwide. MPC is known for bringing together thought leaders, innovators and decision-makers from financial, technology, government, retail, marketing, and mobile industries to discuss the evolution of the payments industry. Attendees benefit from access to the world’s foremost experts in emerging payments and commerce, blockchain and digital currencies, cybersecurity and consumer privacy, customer experience and loyalty, and customer engagement and marketing.

About MPC20:

MPC20, which marks the 10th year of the Mobile & Digital Commerce Event, is set for August 24-26, 2020, as a virtual conference. This year’s theme, “The Future of Mobile & Digital Commerce is Here,” will focus on the current and future applications of alternative payment technologies in established economies and emerging markets. For more information or to register, visit www.mobilepaymentconference.com

About The Green Sheet Inc.

The Green Sheet, established in 1983, is a payments industry trade publication and online resource that empowers and connects today’s payments professionals. Our suite of print and digital resources and trade publications has continuously evolved in response to the ever-changing payments industry. Throughout this journey, we have provided our readers with the requisite knowledge, talent and resources to grow, diversify and build profitable business relationships. For more information, visit www.greensheet.com

About Aliaswire Inc.

Aliaswire is a leading payments technology provider of highly advanced, secure and reliable transaction processing solutions. Aliaswire’s unparalleled intelligent processing platforms and intellectual property continuously evolve and scale to meet changing market demands across multiple verticals. An industry-recognized innovator, Aliaswire provides multi-tenant payment processing capabilities to the market through our growing network of channel partners and resellers. Aliaswire’s network includes leading financial institutions, Fortune 500 companies, and multiple payment networks. Core products include DirectBiller®, the industry’s first, fast onboarding channel-centric electronic bill present and payments (EBPP) platform in the US.; PayVus®, the only turnkey bill settlement to cards platform that enables ISOs and Acquirers to offer merchants a business credit card; Transcentive®, a tender-type steering and interchange management solution for merchants and PayVox®, a consumer bill payment platform for prepaid program managers and financial services providers. For more information, visit www.aliaswire.com