UTILITIES

INNOVATIVE PAYMENT
SOLUTIONS FOR UTILITIES

99.99%

UPTIME

30%

of revenue is
invested in R&D.

HIGHLY
SECURE:

HIPPA
PCI Class 1
SSAE Type 2

17

issued and pending
patents.

#1

Recognized by Aite
as fastest onboarding
solution in the industry.

ACCOMODATING CUSTOMERS'
PAYMENT CHOICES

Utility companies that provide customers with gas, power, and even internet services, need to meet their customers’ changing payment preferences. Aliaswire’s® DirectBiller® platform provides utility companies with true electronic bill presentment and the ability to accept multiple payment types online. Aliaswire® offers a number of other payment solutions to help utility companies save on costs and satisfy their customers.

*Oracle, Opower Blog, “8 Facts to Remember About Consumer Attitudes toward Utility Bills”

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The number of households that paid bills
online increased from 53% in 2014 to 66%
in 2015*

Billing issues are the number one reason
for customer calls to call centers*

The most expensive utility bill for U.S.
homeowners is the electric bill, which
averaged $110.21 monthly in 2013*

* NACHA, “Consumer Bill Payments Shifts and Strategies”
* Oracle, Opower Blog, “8 Facts to Remember About Consumer Attitudes toward Utility Bills”
* NAHB. Eye On Housing, “Average Monthly Electrical Bill by State”

CUSTOMERS PAY
ELECTRONICALLY

Aliaswire® provides the tools
that allow utility companies
to accept fast, secure, online
payments. Customers can pay
anytime, anywhere

SIGNIFICANT COST
SAVINGS

Through Aliaswire’s®
solutions, utility companies
can receive payments faster
while minimizing costly
errors and suppressing
check payments.

EFFICIENT PAYMENT
MANAGEMENT

Aliaswire’s® comprehensive
solutions give utility
companies a 360-degree
view of their transactions,
allowing them to manage
payments with ease.

WHY CHOOSE ALIASWIRE® FOR
YOUR UTILITY COMPANY?

Since 2005, Aliaswire® has led the payment processing industry by developing and operating the
most innovative payment solutions on the market. The DirectBiller® platform can be configured for
the needs of any type of utility company. All of Aliaswire’s® solutions are designed to save utility
companies on costs and reduce DSO.

To learn more about what Aliaswire® can do for you, sign up now for a free demonstration or contact
us directly. We’d love to hear from you!

BILLER ADVANTAGES

Needs:

• Reduce customer bill data entry errors
• Enable customers to pay directly, online
• Consolidate payments into single interface
• Reduce volume of paper checks
• Multi-division branding and pay flow management
• Maintain continual service to customers

DirectBiller® Advantages:

• Reduced processing costs
• Reduced bill pay errors through clear bill
presentment
• Online and mobile payment capabilities
• Self-management capabilities
• Rapid development for rapid results
• Biller can administrative access

CUSTOMER ADVANTAGES

Needs:

• Pay utility bills accurately and on time
• Option to use multiple payment methods
• Clear bill presentment and documentation of
invoices and payments
• Option to schedule recurring payments
• Make utility bills an afterthought

DirectBiller® Advantages:

• Payment reminders sent electronically
• Ability to pay online or via mobile
• Ability to choose from multiple paymen types
• True electronic bill presentment

READY TO TALK WITH US?

FILL OUT THE FORM BELOW OR CALL US AT 617-393-5336