Better receivables. Happier customers.
Whether you’re a growing business or a large enterprise, DirectBiller gives you a complete receivables management platform—ready out of the box or via flexible APIs.
Different by design
Smart Payment Routing
Offer a unique site for every division with separate deposit accounts and reconciliation files.
Flexible Fee Technology
Choose from absorbed and payer paid models and receive split settlements.
Bank Account Validation
Detect fraud at the first use of an account number and reduce your return rates.
Tailored Payment Experiences
Pay by account balance, category and full invoice presentment.
Real-Time Payments
Send, receive and request immediate payments for full transparency and instant confirmations.
Advanced Self-Serve Options
Give your payers the ability to apply approved credits, select dispute codes and more.
Elevate your brand by elevating your customer payment experience
- Payment methods. ACH, Credit Card, Debit Card, Real-time payments and digital wallets like Apple Pay.
- Multiple channels. Text, web, mobile, CSRs and IVR.
- Self-serve options. AutoPay, recurring payments, scheduled payments and due date reminders.
Account balance payments
Users make simple one-time payments toward account balances.
Category payments
Offer one-time and recurring payments against customizable categories.
Invoice payments
Display complete invoices with full line-item detail.
Full visibility and control
View all customer payment activity in your DirectBiller dashboard.
Easily download reports and make faster, more informed decisions.
- Payment history
- Aging accounts
- Schedule payments
- Reconciliations
- Payment activity
- IVR activity
- Admin and CSR activity
- Category level payments
- Card expirations
Flexible, integrated payment processing
We have integrated, fully functional payment processing out-of-the-box, but with the flexibility to integrate with your existing infrastructure, if that’s what you need.
We know your industry, no matter what industry you’re in
DirectBiller offers industry-specific packages that cater to the unique needs of your business.
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Utilities
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Insurance
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Education
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Government
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Nonprofit
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Manufacturer / Distributor
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Property Management
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Financial Services
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Healthcare
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Trades
Easily migrate from your legacy systems
Whether you’re new to online bill pay or ready to upgrade from your current receivables platform, we make it easy. Our data migration technology, methodologies and best practices ensure that the client operations and the customer experience transition seamlessly.
