Generate more payment revenue with a complete receivables solution
Launch quickly with less development work and at a significantly lower cost
More payment experiences
Your commercial and residential business customers can choose the payment experience that best fits them and their end users.
Better self-serve options
Your customers can reduce support costs by allowing users to set up recurring payments for service plans, apply approved credits and more.
Smarter features
Flexible options for in-field payments, convenience and late fees, payment and recon flows for multiple business locations and more.
User experiences built for the Trades
Account balance payments
Users make simple one-time payments toward account balances.
Category payments
Offer one-time and recurring payments against customizable categories.
Invoice payments
Your customers can display complete invoices with full line-item detail.
Get paid in the field or online
In the Trades, payments need to be fast, secure and collected anytime, anywhere. DirectEmbed offers flexible digital payment options without the requirement and expense of added hardware.
In the field – In-field reps and back-office CSRs can send one-time payment links to end users via text and email. Users can pay on the spot with their preferred method of payment.
After services are provided – Encourage users to pay online after the service via web, mobile, text and IVR (voice), and easily set up AutoPay for any future charges.
Better self-serve options
Companies in the trades can replace expensive customer support interactions with no cost self-serve options.
Flexible payment options – Users need to have a simple, easy and intuitive payment experience. They can easily save their preferred payment methods such as ACH, credit and debit card, and digital wallets like Apple Pay. Users can also pay by text, mobile, CSR and by voice following simple prompts with multi-lingual IVR.
Payment plans – Users have the flexibility to pay for one-time services or ongoing service plans. Users can set up AutoPay, recurring payments and make future-dated payments. Users can also set up notifications for due date reminders and view their payment status.
Transparency into all activity – Your trade customers have their own dashboards to view all payment activity, aging accounts, reconciliation reports and more. Their users also have a dedicated dashboards with a centralized view of all payment activity, helping them keep track of payments.
Approved credits – Your trade customers can add approved credits so users can apply credits and pay the balance due, reducing manual back-office tasks.
More features, fully integrated
DirectEmbed provides you with more advanced features – out of the box – so you can quickly generate payment revenue without additional development time.
Multi-location customers – Your trade customers may have multiple satellite locations that roll up to one central organization, or a franchise structure. DirectEmbed payment and reconciliation flows easily support that structure.
Flexible payer fees – Offer customers the ability to absorb the cost of accepting payments or pass on surcharge and convenience fees to their end users. Fully integrated within DirectEmbed, all fees are transparently displayed during the payment experience, giving users the option of choosing less expensive forms of payment. For customers that require split settlements, DirectEmbed splits the amount of the transaction into more than one settlement bank account.
This side-by-side comparison show you how much more you get with DirectEmbed:
